||Quality assurance refers to the activities or programs whose purpose is to demonstrate and ensure that products and services meet specifications and are consistently of high quality.
||Quality circles are small groups of employees who meet on a regular basis to discuss ways to improve productivity and cut costs.
||Quality standards are the methods by which an organization may analyze its quality processes.
||Quasi-experiment is a type of scientific research that collects information at two or more points in time in order to study trends, cycles, and stability of data.
||Quid pro quo
||Quid pro quo is a Latin phrase menial this for that; it refers to sexual harassment that occurs when an employee is forced to choose between an employer's sexual demands or forfeiting an economic benefit.
||Quota systems are hiring systems that give preference to protected group members; these systems are designed to correct adverse impact.