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1 Malcolm Baldridge National Quality Award Malcolm Baldridge National Quality Award is an award given by the President of the United States to businesses—manufacturing and service, small and large—and to education and health care organizations that apply and are judged to be outstanding in seven areas: leadership; strategic planning; customer and market focus; measurement, analysis and knowledge management; human resource focus; process management; and results.
2 Managed care Managed care is a general term for a medical plan that seeks to ensure that the treatments a person receives are medically necessary and provided in a cost-effective manner.
3 Management By Objectives Management By Objectives (MBO) is a performance appraisal method in which subordinates set goals for themselves that are based on the overall goals and objectives for the organization.
4 Management development Management development refers to the training and developmental programs designed to provide new managers and existing managers with the resources needed to become more effective in their roles.
5 Mandatory subjects Mandatory subjects for collective bargaining are subjects that must be negotiated at the request of either party. They include pay, benefits, seniority, and working conditions.
6 Manpower planning Manpower planning refers to the process of assessing an employer’s current workforce content and composition in order to anticipate future staffing requirements needed to meet business goals and requirements.
7 Match strategy Match strategy refers to organizations that provide approximately the same wage rates and benefits as their competitors. Also known as external equity.
8 Material Safety Data Sheets Material Safety Data Sheets (MSDS) must be provided by manufacturers for every hazardous substance used in the workplace and must be made available for reference. Employers must evaluate the chemicals and inform employees of any hazardous properties.
9 Matrix structures Matrix structures are organizational structures that reflect both a functional and a divisional reporting orientation; they usually create a dual rather than a single chain of command.
10 Maturity curves Maturity curves correlate pay with time spent in a professional field such as teaching or research.
11 MBO MBO (Management By Objectives) is a performance appraisal method in which subordinates set goals for themselves that are based on the overall goals and objectives for the organization.
12 Medical examinations/testing Medical examinations/testing is a medical evaluation conducted on a post-offer basis by a company physician or an independent physician to ascertain whether or not a candidate is able to perform the physical requirements of a particular job. Median refers to the middle value in a series of values arranged in rank order.
13 Medicare Medicare is a Social Security Administration program that provides medical care for the aged.
14 Mentoring Mentoring is a training method that involves a seasoned employee assisting a new employee in the development of technical, interpersonal, and political skills.
15 Merger Merger refers to joining of two or more different organizations under one common owner and management structure.
16 Merit pay Merit pay refers to a situation where an individual's performance is the basis for either the amount or timing of pay increases.
17 Metrics Metrics is a measure used to determine the effectiveness and value of implemented HR programs in increasing performance and profits.
18 Minimum wage Minimum wage is the smallest hourly wage that an employee may be paid for all hours worked, as mandated by federal or state law.
19 Mission statements Mission statements specify who the company is, what the company does, and where the company is headed.
20 Moonlighting Moonlighting refers to working one or more full- or part-time jobs in addition to an individual’s regular full-time job.